- Owned product vision, direction, and strategy for a system used to assess, report, and remediate security and cost violations for approximately 460,000 assets across multiple domains.
- Created a product roadmap that transformed a cloud security tool into a platform allowing various functional groups across T-Mobile to onboard asset data and enforce self-defined policies.
- Oversaw the onboarding of two new domains’ assets and policies, resulting in an additional 140,000 assets being monitored.
- Led an international agile team consisting of engineers, designers, test engineers, an architect, and a product owner to reinvent the product as a SaaS platform.
- Conducted UX research through direct customer engagements, using qualitative data combined with quantitative analysis to drive potential feature and design enhancements.
- Defined key product success metrics and routinely presented them to leadership in weekly reviews.
- Partnered with stakeholders and partner teams to address and remove any roadblocks.
- Prioritized feature requests, maintenance, and platform requirements based on their impact on OKRs and KPIs.
- Drafted and distributed communications to announce new product features and policies to customers.