Technical Product Manager @ T-Mobile

Sole Product Manager for Open-Source Cloud Security & Cost Compliance Platform

  • Owned product vision, direction, and strategy for a system used to assess, report, and remediate security and cost violations for approximately 460,000 assets across multiple domains.
  • Created a product roadmap that transformed a cloud security tool into a platform allowing various functional groups across T-Mobile to onboard asset data and enforce self-defined policies.
  • Oversaw the onboarding of two new domains’ assets and policies, resulting in an additional 140,000 assets being monitored.
  • Led an international agile team consisting of engineers, designers, test engineers, an architect, and a product owner to reinvent the product as a SaaS platform.
  • Conducted UX research through direct customer engagements, using qualitative data combined with quantitative analysis to drive potential feature and design enhancements.
  • Defined key product success metrics and routinely presented them to leadership in weekly reviews.
  • Partnered with stakeholders and partner teams to address and remove any roadblocks.
  • Prioritized feature requests, maintenance, and platform requirements based on their impact on OKRs and KPIs.
  • Drafted and distributed communications to announce new product features and policies to customers.